Shipping policy

Please make sure when checking out to provide the correct contact information and address.

 

All orders are sent via registered Australia Post with tracking numbers. We offer NEXT BUSINESS DAY POSTAGE & SAME DAY PICKUP on all orders. PUBLIC HOLIDAY orders won't be processed until the next opening business day. 

Please note that the estimated shipping times are provided as a guide and while we strive to meet them, we cannot guarantee delivery within these exact time frames.

 

PICKUP ORDERS:

YAMANTO, IPSWICH, 4305, QLD, Australia

Please wait for a “Your order is ready for pickup” email. Reply to the email directly with a time you’d like to pickup from 9am - 6pm AEST. Weekends are via request only.

If you need an order ASAP, please message us on Instagram before placing an order to see if we can accommodate this.

SHIPPING COSTS & DURATION:

Australia: (Australia Post)

- Standard: 2 to 8 Business Days - $10 AUD (FREE when you spend over $150 AUD)

- Express: 1 to 4 Business Days - $14 AUD (FREE when you spend over $200 AUD)

 

RETURNED PARCELS:

If, for whatever reason, your order is returned to us, we will be in contact as soon as possible. It will be the responsibility of yourself to finalise an additional shipping payment before your goods will attempt any additional delivery. It is your responsibility to provide us with your correct shipping details. We do not take any responsibility for your order being sent to an incorrect address provided. Once you notice details are incorrect, please make sure to get in contact with us immediately and we will help support the new changes (if possible).